IOSS service

Import One Stop Shop (IOSS)

IOSS simplifies VAT for B2C shipments from outside the EU valued at EUR 150 or less. Register once, collect VAT at checkout, and file a single monthly return.

Logistics worker scanning a shipping parcel in a modern fulfilment warehouse for IOSS EU import VAT compliance
01 — What is IOSS?

The EU’s Import One Stop Shop scheme

IOSS is an optional EU VAT scheme for selling to consumers across the EU with one VAT return. Launched with OSS in July 2021, it replaced low-value consignment relief for B2C shipments up to EUR 150.

01B2C sales model
02Goods outside the EU at sale
03Consignments EUR 150 or less
04One registration, 27 countries

Not sure IOSS vs OSS? Take our short quiz to see which scheme fits your model.

Take the quiz
02 — How IOSS works

Simplified VAT for cross-border sales

IOSS helps checkout feel local for EU buyers while you report VAT through one monthly return.

What is an IOSS number?

A unique ID showing customs that VAT was collected at sale, so low-value parcels can clear smoothly.

Single VAT registration

Charge VAT at the buyer’s country rate, then file one consolidated monthly IOSS return instead of registering everywhere.

Is IOSS mandatory?

No — but if you often ship under EUR 150 to EU consumers, registering usually improves delivery experience and customs flow.

Do I need an intermediary?

Non-EU businesses must appoint an intermediary to register and file IOSS. We can act as your appointed intermediary.

03 — Is IOSS required for you?

Do you need IOSS?

IOSS applies when all of the following are true for your shipments.

You sell to consumers (B2C), not businesses
You ship physical goods — not digital products or services
Each consignment's intrinsic value is EUR 150 or less
Goods are shipped from outside the EU — e.g. the UK, US, or Asia

Note: if you sell exclusively through marketplaces like Amazon or eBay, the marketplace collects the VAT and you don't need your own IOSS registration.

04 — Express IOSS registration

Get registered for IOSS, fast

Registration can take as little as three working days. Start on a Monday and you could have your IOSS number by Thursday.

01
Confirm & pay
Review terms and confirm which orders qualify. Complete payment and get access to the VAT Support Portal.
02
Submit your documents
Business details, a copy of your legal representative's ID, business licence, and the signed contract.
03
Start trading in the EU
We handle registration end-to-end and deliver your IOSS number, ready for all 27 EU member states.

IOSS registration from £150 one-off · monthly IOSS filing from £85/mo — prices exclude VAT, based on a 12-month contract.

05 — Automate your returns

How does an EORI number help with IOSS?

An EORI number supports smoother customs identification alongside your trade flows. Learn more about EORI registration and how it fits your import setup.

Connect your store and file automatically

VAT Support Portal links to Amazon, Shopify, and WooCommerce so monthly IOSS data is gathered with less manual work.

Need a walkthrough? Book a free call with an IOSS specialist.

Book a free call
Two VAT compliance professionals in a consultation at a modern office, reviewing cross-border tax documentation
06 — Common questions

IOSS FAQs

01

What does IOSS cover?

B2C imports into the EU valued at EUR 150 or less per consignment. Above that, standard import VAT rules apply.

02

Do I need an intermediary?

If you are outside the EU, yes — an intermediary registers and files IOSS with joint liability. EU businesses can often register directly.

03

What is intrinsic value?

The goods’ price excluding shipping and taxes — e.g. coat EUR 100 + hat EUR 25 = EUR 125.

04

OSS or IOSS?

OSS often suits EU-based sellers or stock held in the EU; IOSS fits non-EU sellers shipping low-value goods direct to consumers.

Read all FAQs →

07 — Learn more

Explore related resources

EU VAT e-commerce

Essential context for selling into or across the EU.

OSS scheme

Compare standard OSS with IOSS for your supply chain.

VAT news

Updates for cross-border sellers.

LATESTBC’s PST Expansion Reaches Fabric and Pattern Sellers October 1 — Days … → OSS returns are filed quarterly — one return for all 27 EU states. Overseas sellers: VAT is due from your first EU sale — no threshold. IOSS covers imported goods up to €150 in value. 27 EU member states, one OSS registration.